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Returns should be easy.We couldn’t agree more.

Let's show you how to return your products in following ways.

1. Request a return online

1. Request your return

Please submit a request to return and fill in the required data


2. Box up your products

Wrap and seal your products in their original packaging or call us at (0539336800)‎ ‎ if you no longer have it.


3. Hand over your return

Our courier partner may take 2-5 business days to pick it up. They’ll give you an acknowledgement receipt when they do.


4. Receive your refund

We’ll check your returns, and credit your refund to your card, bank account in 7-14 days. If you’ve paid by cash or SADAD, you’ll receive a Return Voucher.

2. Call to schedule a pick-up

1. Call for a pick-up

Speak to us at (0539336800)‎ ‎ to schedule a pick-up time and location. Make sure you fill out the return slip first.

2. Box up your products

Wrap and seal your products in their original packaging or call us at (0539336800)‎ ‎ if you no longer have it.


3. Hand over your return

Our courier partner may take 2-5 business days to pick it up. They’ll give you an acknowledgement receipt when they do.


4. Receive your refund

We’ll check your returns, and credit your refund to your card, bank account in 7-14 days. If you’ve paid by cash, you can opt either for a transfer to your bank account, or a Return Voucher. If you’ve paid by SADAD, you’ll receive a Return Voucher.